Privacy Policy

Effective Date: February 23, 2023

Last Updated: February 23, 2023


1. Introduction

Welcome to TrendyPak (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit trendypak.pk (the “Site”) or use our services. By accessing the Site, you agree to the terms of this policy.


2. Information We Collect

We collect the following types of information:

A. Personal Information You Provide

  • Account & Order Details: Name, email, phone number, shipping/billing address, username, and password.

  • Payment Data: Credit card details (processed securely by third-party gateways like PayPal or Stripe; we do not store card numbers).

  • Communications: Messages, feedback, or inquiries submitted via email, forms, or live chat.

  • Voluntary Data: Age, gender, preferences (e.g., from surveys or contests).

B. Automatically Collected Information

  • Device & Usage Data: IP address, browser type, OS, device identifiers, pages visited, and clickstream data.

  • Cookies & Tracking Technologies: We use cookies, pixels, and similar tools (see Section 6).


3. How We Use Your Information

We process your data for the following purposes:

 

PurposeLegal Basis
Fulfilling ordersContractual necessity
Account managementConsent/Contractual necessity
Marketing & promotionsConsent/Legitimate interest
Improving user experienceLegitimate interest
Fraud preventionLegal obligation

 

4. How We Share Your Information

We may share data with:

  • Service Providers: Payment processors (e.g., PayPal), shipping partners (e.g., DHL), and IT vendors under strict confidentiality agreements.

  • Marketing Partners: For targeted ads (only with your consent).

  • Legal Compliance: To comply with laws, court orders, or government requests.

  • Business Transfers: During mergers, acquisitions, or asset sales.


5. International Data Transfers

Your data is stored in Pakistan. If transferred to other countries, we ensure safeguards like Standard Contractual Clauses (SCCs) or partner compliance with GDPR.


6. Cookies & Tracking Technologies

We use:

  • Essential Cookies: For site functionality (e.g., login).

  • Analytics Cookies: Google Analytics to track traffic.

  • Advertising Cookies: Facebook Pixel for targeted ads.

Manage Preferences: Adjust settings via your browser or our [Cookie Consent Tool].


7. Data Security

We protect your data using:

  • Encryption: SSL/TLS for data transmission.

  • Access Controls: Restricted staff access.

  • PCI DSS Compliance: For payment processing.

  • Regular Audits: To identify vulnerabilities.


8. Your Rights

You may:
✅ Access, Correct, or Delete your data.
✅ Opt out of marketing emails (via unsubscribe link).
✅ Withdraw consent (e.g., for cookies).
✅ Request data portability (machine-readable format).

To exercise rights: Email trendypakstore@gmail.com with “Privacy Request” in the subject. We respond within 30 days and may verify your identity first.


9. Data Retention

We retain data only as long as necessary:

  • Orders: 7 years (for tax/legal compliance).

  • Marketing Data: Until consent withdrawal.

  • Cookies: Duration specified in [Cookie Policy].


10. Children’s Privacy

Our Site is not intended for users under 16. We do not knowingly collect data from minors. Contact us immediately if you believe a child has provided information.


11. Updates to This Policy

We may update this policy periodically. Changes will be posted on this page with a revised “Last Updated” date. Material changes will be notified via email or Site banners.


12. Contact Us

For questions, requests, or complaints:

TrendyPak
📍 Rania Mall Saddar Rawalpindi / Malir Karachi
📧 Email: trendypakstore@gmail.com
📞 Phone: +92 300 9823362